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Products

Our digital catalog is a combined display of our discoveries found in our online stores and within our physical stores. It is a curated presentation of the wide world of good design that Luminaire has to offer.

Explore, inquire, and discover the possibilities of Good Design through the Luminaire perspective.

Explore Catalog

Returns and Cancellation Policy

At Luminaire, we always do our best to accommodate your return requests. The item must be in original condition and in the original packaging and properly packed within 14 days of the delivery date. Your refund will be reduced by a restocking charge equal to 20% of the total purchase price. Please note that any shipping and delivery charges to and from Luminaire are non-refundable. Upon return, your item will be inspected, and exchanges, credits, or refunds will be issued. Tax will be refunded in accordance with applicable law.

We reserve the right to refuse returns or exchanges of items that are not in like-new condition because of misuse or damage caused by a customer. Please keep in mind that furniture is vulnerable to damage during shipping. For this reason, it's important that you please keep and use the original packaging materials for any items you wish to return.

To initiate a return, please click the following link:

Luminaire Return Portal

 

Damaged Item Return

We at Luminaire do our absolute best to properly package our items for delivery.

If an item does arrive damaged or is missing parts, please notify us immediately within 7 days of the delivery date by email at returns@luminaire.com, or by calling 1.855.341.3620, so that we may best serve you.

Claims received after 7 days of delivery cannot be processed.

 

Cancellations

Once an order has left our warehouse it cannot be canceled.
If you have any questions or concerns, please contact online.support@luminaire.com and we assist in the best way possible.