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Delivery & Fees

 

PRICING All Luminaire quoted product prices shall be exclusive of shipping, delivery, insurance, sales taxes and other applicable taxes, crating, installation, costs of site preparation for installation, custom, duties, and other charges related thereto, and Buyer shall be responsible for all such charges.



At Luminaire, we take great care in delivering timeless design to your doorstep. Because of the variety of items we offer, shipping methods are determined by item type, availability, and destination.

Estimated Delivery Windows

  • In Stock – Delivers in approximately 10–14 days

  • Quick Ship – Delivers in approximately 2–3 weeks

  • Made to Order – Delivers in approximately 12–14 weeks

Shipping timelines reflect estimated delivery windows from the date the order leaves our warehouse.

 


Dropshipping Items

We proudly partner with trusted suppliers to expand our product offering through dropshipping. Please note:

  • Delivery times may vary depending on the supplier.

  • We update listings frequently, but if an item becomes unavailable, we will contact you with alternatives or issue a full refund.

By ordering a drop-shipped item, you agree to the terms outlined in this section.


Delivery Services

  • FREE SHIPPING is offered on all Luminaire Lighting within the continental U.S.

  • Delivery fees for all other items are shown during checkout and applied per quantity ordered.

  • Orders are processed and delivered Monday through Friday, excluding holidays.

 

Standard Ground Delivery includes drop-off at your front door. For apartment buildings or multi-unit addresses, delivery is made inside the building entrance. Please note, this service does not include un-crating, assembly, or trash removal.

Need more assistance? Many carriers offer additional services such as in-home delivery, assembly, and packaging removal. Once your order ships, tracking will be available in the “My Orders” section of your account. You may then contact the carrier directly to inquire about extra services, which must be paid separately to the carrier.

 


Important Notes

  • Some deliveries may require an adult signature. The final decision to require a signature is at the delivery driver’s discretion. If you prefer a package to be left without one, we suggest leaving a note on your door stating “No Signature Required.”

  • We do not ship to P.O. Boxes or APO/FPO addresses.

  • Deliveries to Alaska or Hawaii will incur an additional fee, calculated at checkout.



Expedited Delivery

For Overnight or 2-Day delivery, please email:
📧 online.support@luminaire.com
We’ll be happy to provide a quote.



Sales Tax

Sales tax is applied during checkout if required by state law. Luminaire does not charge tax for shipments delivered outside of the following states:
HI, MO, WY, NM, FL, IL, CA, AZ, CO, MI, NY, WA, MN, PA



Our Packaging Process

Each product is carefully inspected and photographed at our Florida warehouse to confirm pristine condition prior to shipping. We remove the item from its original packaging, examine it for any damage, and repack it using enhanced materials to meet Luminaire standards.

Select pieces may be wood crated for additional protection. These crates are secured with screws for easier unboxing—just use a Phillips-head screwdriver to access your item.