Last Updated: January 5, 2026
Our Commitment
Luminaire is committed to ensuring digital accessibility for people with disabilities. We continually improve the user experience for everyone and apply relevant accessibility standards in accordance with the Americans with Disabilities Act (ADA) Title III and other applicable laws.
Conformance Status
Luminaire targets conformance with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. These guidelines explain how to make web content more accessible to people with disabilities. Conformance with these guidelines helps make the web more user-friendly for all people.
Accessibility Features on Our Website
Our website uses UserWay's Web Accessibility Widget to support and improve compliance with WCAG 2.1 Level AA. The accessibility menu can be enabled by clicking the accessibility menu link in the footer of the website.
We also conduct regular automated scans of our website using UserWay's Accessibility Scanner to identify and remediate accessibility barriers on an ongoing basis.
Known Limitations
We are aware that some content on our website may not yet fully meet WCAG 2.1 Level AA standards. We are actively working to identify and resolve these gaps. If you encounter a specific barrier, please contact us directly and we will prioritize a resolution or provide the information you need through an alternative means.
Alternative Access
If you are unable to access any content or use any feature on our website due to a disability, please contact us and we will make that content or service available to you in an alternative format or through an alternative method as quickly as possible.
Feedback and Contact
We welcome your feedback on the accessibility of our website. If you experience any difficulty accessing content, encounter an accessibility barrier, or require assistance with any part of our website, please use one of the following methods to reach us:
- Online: Standard web form.
- Email: online.support@luminaire.com
- Phone: 1 (305) 437-7975
- Mail: Write to us at the following mailing address:
Luminaire LLC
8950 NW 33rd Street
Doral, FL 33172
United States
Response Time: We will respond to all accessibility inquiries as soon as reasonably possible during normal business hours, Monday through Friday, 9:00 AM – 5:00 PM Eastern Time.
